Network & Connectivity


Network and Communication services provide communication medium for the interaction and collaboration of business and learning outcomes to the JCU community.

Services offered



Wireless Internet (Wifi)

The primary wireless network available at JCU for staff, students is provided via eduroam. This is a secure international roaming service for users in higher education.

Using eduroam enables staff and students of JCU to also access their internet and email when they travel both within and outside of Singapore. Visiting staff and students of other Universities can also connect to eduroam using their University credentials.

A separate jcu-guest wireless network is available to external visitors, delegates etc., however, this requires separate username and password.

Please fill this form to get your guest access details.


Virtual Private Networks (VPN)



It provide remote access to University network for accessing file shares and other internal systems.

  • Forticlient is used to VPN into the JCU Private network.
  • For steps to install VPN service on your device, follow the instructions available here.


Wide Area Networking (WAN) and Local Area Networking (LAN)



To provide inter and intra-building connectivity on the campuses and provides connectivity to the Internet.



  • Click on logo below for Eduroam Wireless setup guide

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